CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Sam Snow, 12/02/2024Jose and his team at JRC are the most diligent, reliable, honest, hardworking, and efficient mechanics in all of Green Country! JRC does work for several of our dealerships but I was so impressed by their honesty, integrity, and their work that I bring all of my personal vehicles to them only! JRC is also who I recommend first when someone asks me about a reputable shop. their pricing and their work are unbeatable. Jose and his team even leave the old parts that they replaced in your vehicle so you know that the job was truly done. Jose has always answered any and all of my questions so that I fully understand whatever the issue or problem was and what to do moving forward for maintenance or so the same issue does not happen again. They will also file the warranty claims for you, should that issue ever arise. A+++++!
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